Job Description

Job Title: Salesforce Developer

Work Location: Remote

Contract




Job Description:

Top Skill:

Change Management
Healthcare

Key Responsibilities

• Partner with stakeholders to gather, analyze, and document business and functional requirements.
• Facilitate meetings and workshops to understand current-state and future-state business processes.
• Analyze sales processes, customer workflows, and revenue-related business functions to identify improvement opportunities.
• Create detailed business requirements documents (BRDs), functional specifications, user stories, process flows, and other project artifacts.
• Maintain and update process documentation using established templates, standards, and governance procedures.
• Serve as a functional Salesforce SME, helping stakeholders understand system capabilities and best practices.
• Coordinate with technical teams on Salesforce enhancements, integrations, and system changes.
• Support testing efforts including test planning, user acceptance testing (UAT), defect tracking, and validation activities.
• Develop training materials and conduct end-user training sessions.
• Assist with change management initiatives and user adoption efforts.
• Monitor project progress and communicate updates, risks, and issues to key stakeholders.
• Ensure solutions are properly documented and aligned with business objectives.

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