Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
...ensure confidentiality requirements are met. Qualifications Education High School diploma and certification required. Bachelors degree in health services field is preferred. Experience Experience providing SUD counseling required. Ability to practice...
...+ locations worldwide ~ Fortune 500~ Globally unified systems Job Description Position Summary The Senior Manager, NASA Transport Operations & Strategy provides overall leadership for the NASA Transportation program across the Americas. The role is accountable...
...We are hiring for the following Mental Health Counselor Bachelors positions at Providence Crisis Stabilization Center in Anchorage... ...4hXc Required Qualifications: B.A. or B.S. degree Psychology, Social Work, or related field Coursework/Training: Complete...
...Title: Assistant CuratorPosition Type: StudentSearch Type: External - minimum 7 daysDepartment: 21R000 - Science, Tech, Engineering & MathDivision: 2R0000 - Academic AffairsPosition Location: Richmond CampusDriver Classification: Non-DriverFLSA: Non-ExemptHours...
...Experience/Skills Requires one to three years health care experience Requires knowledge and... ...Certified Health Education Specialist (CHES) or Health Coach Certification Working Conditions ~ Clean, well-lit working environment Routine Responsibilities...